Job description

Under limited supervision, the Senior Network Engineer is responsible for complex engineering and/or analytical tasks and activities associated with one or more technical areas within the Network function, such as, but not limited to, network design, engineering, implementation, or operations/user support. Work on problems of diverse scope where analysis of situation requires evaluation and judgment. Assist in the planning of large-scale systems projects through vendor comparison and cost studies. Provide work leadership and training to other Network Engineers. Requires thorough knowledge of LAN/WAN systems, networks and applications.

Summary of essential job functions.

Essential Responsibilities include, but are not limited to, the following:

• Understand the information security implications of technology solutions and ensure they comply with the Information Security policies and processes.
• Undertake proactive measures to ensure compliance with the Information Security policies and processes.
• Provide Level III support on telecommunications-related issues.
• Design, plan for, implement and maintain network data communications systems.
• Interact with third-party software suppliers to perform problem resolution and enhancement.
• Business Recovery: Develop and maintain processes to support business continuity in the event of a disaster situation.
• Actively support LAN/WAN standards as well as interfaces to applications, from workstations, and among diverse systems.
• Maintain technical expertise through on-going personal study and training.
• Maintain and support network management platforms.
• Provide guidance, documentation, and appropriate training to ICT technical and operations on support of implemented WAN technologies.

Functional Processes

• Provide guidance and counsel to functional organizations and their managers with the formulation and deployment of processes and appropriate application of technology to support the overall company objectives.
• Coordinate, facilitate and communicate the development of "Best Practices" associated with information technology solutions.

Project Management

• Understand the LLC Project Framework including Project Management policies, practices and procedures.
• Manage projects of any size using the LLC Project Framework or industry best practice in lieu thereof; areas of expertise should include:
  • Human Resources
  • Communications and Change Management
  • Risk Management
  • Procurement management

Technology Support

• Provide LLC technology users with fantastic levels of support.

Communications

• Assist with the development and compliance of ICT policies and processes.
• Contribute actively to department- and company-level communication forums.
• Provide documentation to support the appropriate use of LLC solutions.
• Provide feedback within the ICT group regarding the implementation, support and on-going efforts of technology solutions.
• Provide documentation to support the operational aspects of our tools and products.

Vendor Relationships

• Establish and maintain positive working relationships between LLC business units and our technology partners.
• Work as the primary liaison between our company and our technology vendors.
• Work with our technology vendors to continually improve the tools available to us.
• Ensure a complete understanding of our contractual relationships (software licensing agreements and software maintenance agreements).
• Maintain appropriate maintenance agreements for our technology solutions.
• Ensure the appropriate costing for software and maintenance to LLC business units.
• Interact with third-party software suppliers to perform problem resolution and enhancement.

Minimum Requirements

Our ideal candidate will think out of the box, be proactive and take the initiative, have the ability to make quick decisions and work independently, and enjoy a challenge!

• 4-year degree in Engineering, MIS, Telecommunications, Computer Science, Mathematics, Information Technology or equivalent experience.
• 5+ years of technology-related work experience.
• Proficient in Microsoft Office products, including Word, Excel, PowerPoint and Visio.
• Ability to interface with a variety of technical and business personnel with courtesy, tact and diplomacy.
• Solid communication skills (both oral and written) to direct, organize and communicate with others.
• 5+ years overall experience in telecommunications and networking. Must have solid and progressive experience working in technology infrastructure and networking in various environments.
• 5+ years’ experience with Cisco routers/switches, frame relay, VPN, MPLS and structured cabling systems. Must have working knowledge of various WAN technologies; experience with Frame relay, VPN & MPLS in a multi-site network preferred. Able to configure and implement moderately complex WAN schemes. Experience with WAN management packages preferred. Working knowledge of router access lists desired.
• Minimum Cisco CCNA certification required. Other certifications (CCIE, MCSE, Citrix, CCSE) may be helpful. Must have demonstrated on-going growth through continuing education, network/telecom courses, and/or technical seminars.
• 5+ years’ experience with and knowledge of TCP/IP, DNS, and addressing/subnetting. Working knowledge of OSPF, EIGRP, and BGP routing protocols.
• . General knowledge of LAN Operating Systems (Win2000/2003/AD), hubs, switches. Working knowledge of QOS and layer 3 routing concepts.
• 3+ years Project Management experience.
• Platforms:
  • Cisco Catalyst Switch Family
  • Cisco Routing Products, IOS Cisco VPN Products, specifically 30xx Family
  • Cisco ACS Server Cisco PIX Firewall Wireless LAN Technologies
  • Private WAN Technologies
  • Public WAN Technologies Structured Cabling Systems
  • Checkpoint/Nokia NG Firewall
  • Watchgaurd Firewall Systems
  • Network General Sniffer

Benefits

We offer an environment that encourages continuous learning and improvement, competitive salary, and excellent benefits including: 401(k), health insurance, personal time off, dental plan, vision plan, EAP plan, and wellness plan.