Job description

A Receptionist, or Front Desk Receptionist, is responsible for performing clerical tasks within an office setting to support daily operations. Their duties include answering and transferring phone calls to employees, sorting and delivering mail to employees and greeting visitors when they arrive for meetings with management or sales staff.

Summary of essential job functions

Essential Responsibilities include, but are not limited to, the following:

Responsibility

• Answering Phones
• Greeting Customers and Staff.
• Making appointments for all staff or for specific employees, such as executives
• Processing bills and helping clients or customers if they have any questions about their charges
• Organizing files for billing, customer and client records, etc.
• Directing visitors to the correct office
• Responding to all customer inquiries in a polite and timely manner

Minimum Requirements

Our ideal candidate will think out of the box, be proactive and take the initiative, have the ability to make quick decisions and work independently, and enjoy a challenge!

• Verbal and written communication skills to interact clearly with customers, vendors and other employees
• Organization skills to keep accurate records and find important information quickly
• Time management skills to prioritize and complete a side variety of tasks throughout the day
• Intermediate to advanced level in Microsoft Office Applications (Word, Excel and Outlook)
• Patience and listening skills to respond appropriate and interact positively with upset customers
• Interpersonal skills to create a pleasant experience for all customers, such as being personable and attentive
• Strong organizational skills, flexibility, and the ability to prioritize work assignments
• Extreme attention to detail
• Professional in both demeanor and appearance
• G.E.D. or equivalent High School Diploma

Benefits

We offer an environment that encourages continuous learning and improvement, competitive salary, and excellent benefits including: 401(k), health insurance, personal time off, dental plan, vision plan, EAP plan, and wellness plan.